Terms and Conditions
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We will ship your product as it becomes available. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Unless agreed on specified time for delivery , Customer have the rights to cancel any order that is not delivered within 15 days of agreed delivery date .
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.
Payment – Credit Cards
We accept credit cards: There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Payment – sadad
We accept payment by Sadad via bank or by direct pay. Orders are processed upon receipt of a money order.
Our Store is configured to automatically charges and withhold the applicable value added tax.
Warranty and Guarantee
All shipped products are covered by their manufacturer's warranty or guarantee. Product warranty/guarantee specifics are usually mentioned in the product packaging. If a product fails to perform as warranted, please contact the vendor or manufacturer.
Typographical and Computer Errors
We work very hard to eliminate store errors and provide the most updated product information and pricing. In the event a product is listed at an incorrect price due to typographical, computer error, or error in pricing information received from our suppliers, we have the right to refuse or cancel any orders placed for product listed at the incorrect price.
We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the incorrect price.
Pricing is Subject to Change without Notice
Price modification is a continuous process and products can be re-priced at any time. We will always do our best to update product prices to ensure a quality and reliable experience from our website.
Privacy and Content on Other Web Sites
This store may contain links to other sites on the Internet that are owned and operated by third parties. We have no control over third party sites and are not responsible for the operation of or contents located on or through any such site.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.
All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
These Conditions will supersede any terms and/or conditions you include with any purchase order and ordering notes, regardless of whether we sign them or not. We reserve the right to make changes to this site and these Conditions at any time.
SHIPPING & RETURNS
In the contiguous of Saudi Arabia, our standard shipping fee is based on estimated calculation from freight Company.
Our standard shipping fees only applies to products that are standard size, standard weight, and non-hazardous materials. Hazardous materials products have specific shipping assigned to them or it is calculated after the order based on the fee from the shipping company.
Products that are oversized, heavy, or require a special freight shipping requirements are designated outside of our standard shipping fees and have a specific shipping fees assigned to them which shows in the checkout cart .
Freight shipping fees are calculated by the freight shipper and are passed on without any increases. Freight shipping is normally calculated based on several variables such as weight, size, delivery method, and delivery location.
We ship items Sunday - Thursday provided that the product ordered is in stock.
Orders are not processed or shipped on Friday, Saturday, or major Saudi Arabia holidays. We cannot guarantee when an order will arrive. Consider the shipping time as an estimate.
We reserve the right to use alternative shippers such as the post office, local courier, etc. if we deem it more appropriate for your order. However, you will not be charged any additional fees without first receiving an estimate and request to approve the charge.
Returns of any shipped order can be done within 15 days without reason if the product are not used or opened but customer will be responsible for returning fees. If an item you received is not the item you ordered, is damaged, or incomplete (missing parts), or defective due to defects in manufacturing please notify is within 7 days to request replacement or refund.
Fulfillment mistakes that we make resulting in the shipment of incorrect product(s) to you will also be accepted for return 14 days from the date of purchase. Our website will pay all shipping fees.
Items must be returned in the condition in which they arrived and in their original packaging.
Before returning, you must first obtain email confirmation.
Please be advised that if you discover an error prior to receiving an item purchased or upon receipt you determine an item ordered is incorrect or not what you wanted please notify us directly as soon as possible according to the instructions mentioned in the website.